Ken Musgrave

Ken Musgrave is a seasoned professional in digital product and experience design, currently serving as the Head of Digital Product and Experience Design at Whirlpool Corporation since October 2023. Previously, Ken held significant leadership roles, including Global Head of Human Centered Digital & Physical Experience Design at Ford Motor Company from January 2020 to August 2023, where responsibilities included defining future products and services amidst marketplace challenges. Ken also served as VP and Head of Global Customer Experience & Global Experience Design at HP from January 2016 to January 2020, transforming the user experience and achieving notable sales growth. Earlier experience includes leading experience design and product development at Dell, and directing product design and user insights at BD Medical - Becton Dickinson. Ken holds an MBA with an emphasis on Technology Commercialization from the University of Utah, an MS in Design focusing on human-centered design from Georgia Institute of Technology, and a Bachelor's degree in Industrial Design from Auburn University.