Beth Toland

Beth Toland has extensive work experience in professional services and customer support roles. Beth is currently the Director of Professional Services at White Cup, where they lead a team responsible for implementing and customizing software solutions for clients. In this role, they focus on delivering excellent service to customers and building a successful services business.

Before joining White Cup, Beth worked at Constant Contact for several years. Beth started as a Customer Support Representative and later became a Project Coordinator, where they organized and implemented new projects. Beth also spearheaded initiatives to streamline template design and provide personalized branding for customers. Beth then advanced to roles such as Senior Professional Service Manager and Senior Manager Professional Services, where they played integral roles in revenue generation, cross-functional partnerships, and strategic program execution.

Beth's work experience also includes a supervisory role as a Supervisor Customer Service at Semperian PPP Investment Partners. In this position, they led a team of associates, managed operations, and implemented process improvements using Six Sigma methodologies. Beth also traveled to overseas offices to train colleagues on organizational standards and protocols.

Overall, Beth Toland's work experience showcases their leadership skills, customer-centric approach, and ability to drive operational effectiveness and efficiency.

Beth Toland earned a Bachelor's Degree in Marketing Management from Western Governors University, which they attended from 2011 to 2015. In addition to their degree, they obtained several certifications including Crucial Conversations from Crucial Conversations Training in May 2018, PMP® Certification Exam Preparation from Lynda.com in July 2016, Pay-Per-Click Fundamentals from Lynda.com in July 2016, Google Analytics Essential Training from Lynda.com in June 2016, and Leadership Fundamentals from Lynda.com in February 2016. Beth also has a Six Sigma Green Belt certification, but no information is available about the institution or the specific timeframe for obtaining this certification.