Sheila Dickey

Sheila Dickey has over 20 years of work experience in various roles related to project management, operations management, and client relationship management.

In their most recent position at Wilbert Funeral Services, Inc., they hold the role of Director of Services & Project Management and CRM Technical Lead. Their responsibilities in this role include overseeing service and project management initiatives, as well as providing technical expertise in customer relationship management.

Prior to their current role, Sheila was self-employed as an Operations Manager, Project Manager, and Program Manager. During this time, they focused on improving processes and implementing project management systems.

Sheila also worked at Emerging Advisor as an IT Infrastructure Manager and later as the Director of Operations / Program Manager. In these roles, they were responsible for implementing operations systems, improving productivity, and managing client relationships.

Before that, they worked at NextPage Kansas City as a Professional Services Project Manager and Software Implementation Manager. Their duties included managing client relationships, implementing products, and providing support.

Sheila also has experience at Tallgrass Technologies as a Manager Client Services, where they served as a liaison between the managed services division and clients, and at AurumSoft, LLC as an Owner, where they managed client relationships and grew business profits.

Early in their career, they worked at Cytek as an Application Specialist and Operations Manager, and at The Provo Group as an Accounting Specialist.

Overall, Sheila Dickey's work experience demonstrates their expertise in project management, operations management, client relationship management, and technical proficiency in CRM systems.

Sheila Dickey's education history includes earning a Bachelor of Arts (BA) degree in Psychology from the University of Missouri-Kansas City, which they pursued from 1993 to 1998. Prior to that, Sheila attended Metropolitan Community College-Maple Woods from 1989 to 1991, where they obtained an Associate of Arts (AA) degree. The field of study for their associate degree is not specified.