Alex Ryftin

Alex Ryftin is an experienced IT professional with a robust background in supporting and enhancing IT systems within various organizations. Currently serving as an IT Support Specialist at Wiliot since December 2022, Alex previously held the position of Leading IT Specialist at JSC “Consist OS,” where responsibilities included customer support management in the context of Russian nuclear power systems. Prior roles at JSC “Greenatom” included Senior Information Technology Specialist, contributing to IT support across multiple offices, data analysis, and KPI development. Early career experiences include Information Technology Specialist at Sberbank, Lead Information Technology Specialist at JSC “Greenatom,” and Helpdesk Team Leader at IBS Group. Notable achievements include drastically reducing the backlog of trouble tickets at General Electrics Moscow by 85% within one month. Alex holds a Bachelor's degree in Information Technology from Southern Federal University and additional qualifications from the Moscow Academy of Labor Market and Information Technologies.