Khalid Zuhair

Khalid Zuhair is an accomplished Principal Product Manager specializing in Credit Card & Loyalty Programs at Williams-Sonoma, Inc. since August 2021, where notable achievements include establishing a new Loyalty Program that generated an $800 million revenue channel and expanding it into international markets, adding $100 million in revenue. Prior experience includes serving as Senior Product Manager & Business Architect at Walmart eCommerce, where Khalid developed a next-generation CRM platform and increased customer base and revenue significantly. Previous roles at Macy's, Apple, Spectrum Speech Solutions, TELUS, and AT&T demonstrate a robust background in digital transformation, data analytics, and contact center solutions, effectively leveraging technical expertise and leadership to drive strategic initiatives across various industries. Khalid holds an MBA in Information Systems and Finance from the University at Albany and a BS in Textile Chemistry from North Carolina State University.