Nara Gurgel has a diverse work experience spanning from 2010 to 2022. Their most recent role is as a Customer Service Executive at Workhuman, where they handle incoming queries by phone and email, proactively manages escalations, and assists customers with orders and shipments. Prior to this, they worked as a Customer Service Advisor at Capita for a brief period in 2022. Nara also has experience as a Restaurant Manager at Perios restaurant from 2019 to 2020, a Supervisor at Wow burgers from 2018 to 2019, and a Customer Care and Administrative Assistant at Ecogen Brasil from 2013 to 2017. Nara has also held positions as a Reception Administrator at Itaú BBA in 2013 and a Front Desk Receptionist at OAB/SP from 2010 to 2013.
Nara Gurgel obtained a Diploma of Education in Full Stack Software Development from Code Institute in the years 2022 to 2023. Prior to that, they earned a Certificate in English from Liffey College from 2017 to 2019. Their earlier educational achievement includes a Graduação em Publicidade e Propaganda (Bachelor's degree in Advertising) from Anhanguera Educacional, spanning from 2012 to 2015. Additionally, they completed a certification in Emotional Intelligence from Escola Conquer in May 2021.
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