Alejandra M.

Alejandra M. has a diverse work experience spanning over 15 years. Alejandra currently holds the position of Director of Product Delivery - Latin America at WorldStrides since October 2021. In this role, they lead a centralized Product Delivery team responsible for procurement, fulfillment, and ground operations in Latin America.

Prior to their current position, Alejandra worked at Explorica - www.explorica.com for 10 years, from 2011 to 2021. Alejandra served as the Contracting and Operations Manager for Latin America, where they managed direct operations in Mexico and Costa Rica and established relations with Destination Management Companies (DMCs) in over 10 countries across Latin America. Alejandra was responsible for planning, budgeting, and ensuring the success of tours to Latin America, as well as negotiating competitive rates with suppliers.

In addition, Alejandra has previous experience as a Marketing Coordinator at Proalmex, a Revenue and Reservations Manager at M Luxury Collection, and a Sales Executive and Sales Associate at Explorica Educational Travel.

Their career began at Explorica in 2006, where they started as a Customer Service Representative and later transitioned to a role in telemarketing. In these roles, they handled customer inquiries, managed accounts, coordinated registrations, and provided solutions to customers.

Overall, Alejandra M. has demonstrated expertise in product delivery, contracting and operations, marketing, revenue and reservations management, sales, customer service, and telemarketing throughout their career.

Alejandra M. pursued their Bachelor's degree in Marketing and International Business at Universidad Autonoma de Yucatan from 2003 to 2008. In 2007-2008, they participated in an exchange program at Mondragon University, focusing on Marketing. In 2011, they earned a certificate in Business forecast and demand planning from CELOGIS Executive center of logistics.