Misty Roberts

Misty Roberts has a comprehensive work experience spanning over two decades. Misty is currently the Vice President of Customer Experience at WorldStrides, a position they have held since June 2023. Prior to this, Misty served as the Head of Project Management Office at WorldStrides from December 2021 to June 2023.

Before joining WorldStrides, Misty worked at Stride, Inc. (formerly K12) where they held the role of Sr. Manager of PMO from August 2020 to December 2021. Misty also worked as a Sr. Project Manager at Stride, Inc. from June 2018 to August 2020.

Misty's extensive work experience also includes roles at The Great Courses by The Teaching Company. From October 2016 to June 2018, they served as a Program Manager, responsible for identifying performance improvement opportunities and providing project management support. Misty also held the role of Business Support Manager from May 2012 to October 2016, where they were involved in various functions such as workforce management, budgeting, and technology projects. Misty further enhanced their expertise as a Workforce Manager from May 2010 to May 2012, building a formal workforce management team and attaining operational efficiency goals.

Misty started their career at The Great Courses as a Customer Relationship Manager in August 2000. Misty progressively advanced to become the Vice President of Customer Care in May 2002, leading the call center's growth and expansion into other countries. Overall, Misty's work history demonstrates their extensive experience in project management, customer experience, and leadership roles.

Misty Roberts obtained a Bachelor's of Science degree in Psychology from George Mason University, where they studied from 1997 to 2000. Additionally, they received a certification as a Certified SAFe® 5 Agilist from Scaled Agile, Inc. in January 2023.