Steven Bates has a diverse range of work experience in the media industry. Steven began their career as a CG Designer/Operator and Video Shader at Agganis Arena at Boston University in 2016. Steven then worked as a VizRT Operator at WHDH-TV before joining the Boston Red Sox as a Camera Shader. In 2017, they also worked at Boston College as a Replay Operator/Video Shader.
Moving forward, Bates joined Premiere Digital Services as a Digital Media Technician, where they were responsible for quality control and metadata creation for content delivered to platforms such as iTunes, Netflix, and Amazon. Steven then transitioned to PlayStation as an Operations, Special Projects, where they used their technical expertise to troubleshoot broadcast video feeds and e-commerce related issues. Steven also worked on executing and troubleshooting blackout events for various networks.
In 2019, Bates worked as an On-Call Graphics Operator at TVG Network Betfair US. Steven then joined WarnerMedia in 2020 as a Publishing Strategist for HBO Max, before taking on a role as an Xpression Operator for the San Diego Padres.
Most recently, Bates joined Wurl in 2021 as a Support Engineer. In this role, they collaborate with developers to provide Tier 1 and 2 support for production services. Steven is responsible for creating and maintaining streams via AWS and troubleshooting Zixi streams and configurations to ensure uptime. Steven also facilitates client integration with Wurl services and is involved in stream and EPG validation processes. Additionally, they have initiated technical documentation on Confluence.
Steven Bates attended City College of San Francisco from 2013 to 2014, where they pursued General Studies. From 2014 to 2016, they enrolled at San Francisco State University and obtained a Bachelor of Arts (BA) degree in Broadcasting and Electronic Communication Arts.
January, 2021 - present
Senior Network Support Engineer at Virgin Media O2
Principal Support Engineer at Exabeam
Director Support Engineering - Security Global Lead at Microsoft
Junior IT Support Engineer at Payaza Africa
Senior Information Technology Support Engineer at Flexport
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