Jenny Stork

Lead Customer Success Manager at Xait

Jenny Stork has a diverse work experience spanning over several companies. Jenny started their career as an Administrative Assistant at British Energy before moving on to various roles within the same company. At British Energy, they worked as a Marketing Executive, where they created content for external communications and collaborated with external marketing agencies. Jenny also served as a Team Leader, leading and motivating a team of sales support people and establishing processes for efficient operations. Additionally, they worked as a B2B Tele-Account Manager, managing relationships with industrial and commercial customers and developing a boarding process for brokers/intermediaries.

After their time at British Energy, Jenny Stork joined EDF Energy, where they held the positions of Relationship Manager and Market Insight Manager. As a Relationship Manager, they negotiated and sold electricity supply contracts, managed customer relationships, and identified energy buying solutions. As a Market Insight Manager, they created summaries and recommendations from insight findings and provided market insight to sales teams and management for strategic decision-making.

Following their tenure at EDF Energy, Jenny Stork worked as a Marketing Manager at CLEMAS & CO. LIMITED, an industrial cleaning products company. Jenny'sresponsibilities included overall marketing strategy and planning.

Currently, Jenny Stork serves as a Customer Success Manager at Xait. Jenny'srole involves building strong relationships with clients, managing complex SaaS implementations, providing training and technical support, and increasing revenue through upselling.

In summary, Jenny Stork has a background in marketing, customer relationship management, market insight, and project management across various industries, including energy, software, and industrial cleaning. Jenny is experienced in developing marketing strategies, managing customer relationships, and driving revenue growth.

Jenny Stork completed their education at the University of Gloucestershire from 1997 to 1999, where they earned a CIM Postgraduate Diploma in Marketing. Prior to this, they attended Dominican Convent Independent High School in Zimbabwe, although specific details about their degree and field of study are not provided. Additionally, Jenny Stork has obtained a certification in RAIN Selling and Strategic Account Management from the Rain Group in September 2021.

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Timeline

  • Lead Customer Success Manager

    January 1, 2024 - present

  • Customer Success Manager

    December, 2020

  • Marketing Manager

    October, 2019