Zach Thatcher

Customer Success Manager at Xait

Zach Thatcher has a diverse work experience spanning multiple industries. Zach most recently worked at Xait as a Key Account Manager, where they began in February 2020. Prior to that, they held the position of Customer Experience Manager at Xait from July 2018 to February 2020. Before joining Xait, Zach worked as a Client Services Associate from April 2017 to July 2018.

In 2016, Zach worked at ShippingEasy as a Sales Development Representative from June 2016 to March 2017. Zach also had a brief stint at Main Street Hub as an Inside Sales Representative from March 2016 to May 2016.

Zach's work history also includes a role as a Bookseller at Barnes & Noble, Inc. from October 2015 to January 2016. Prior to that, they worked as a Sales Cashier at P. Terry's Burger Stands from July 2011 to August 2015.

In 2014, Zach gained experience in the political field as a Deputy Communications Director Intern at the Texas House of Representatives from August 2014 to January 2015.

Zach Thatcher obtained a Bachelor of Arts degree in Communication Studies from Texas State University, where they studied from 2012 to 2015. Prior to their time at the university, Zach took core curriculum courses at Austin Community College. In terms of additional certifications, they obtained the RAIN Selling and Strategic Account Management certification from RAIN Group in September 2021, and the HubSpot Inbound Certification from HubSpot Academy in August 2020.

Links

Previous companies

Main Street Hub logo

Org chart

Timeline

  • Customer Success Manager

    February, 2020 - present

  • Customer Experience Manager

    July, 2018

  • Client Services Associate

    April, 2017