Kate Webster

Digital Care Lead Business Process Analyst at Xe.com

Kate Webster has extensive work experience in various roles and industries. Kate currently works as a Digital Care Lead Business Process Analyst at XE.com since February 2021. Prior to that, they worked at Belmont Green Finance Limited as a TMLA/MLA Broker Support from October 2020 to January 2021.

Before that, Kate was employed at a Big Four Audit & Consultancy Firm from January 2018 to June 2020. Kate held the positions of Lead Project/Business Analyst and Lead Client Liaison, where they managed client relationships and coordinated projects related to regulatory compliance. Kate was also responsible for governance documentation and analytics.

In 2017, Kate worked as a Case Investigator at the same firm, handling managed accounts complaints. Kate consistently achieved high production output and maintained quality results. Prior to that, they served as a Team Manager in the telephony work stream, where they implemented strategies to increase team capacity and ensure high-quality performance.

Kate's previous experience includes working as an Executive Office Manager at Jefferies Ltd from April 2015 to April 2016. Kate played a crucial role in the expansion project during the head office relocation. Kate also worked at Serco from December 2012 to April 2015, serving as a Complaints Manager and supervising a team of 15 in their customer relations role.

Kate'searlier work experience includes working as an Executive Assistant at Cloudseed from July 2008 to December 2012. Kate managed the schedules of the CEO and their family, as well as overseeing an assistance team of 8 people.

Kate Webster has attended Brooklands College and Esher Church of England High School, but no further details about degree names or fields of study are provided.

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Timeline

  • Digital Care Lead Business Process Analyst

    February, 2021 - present