Melissa Caswell

Melissa Caswell has an extensive work history in the healthcare industry. Melissa currently holds the position of Director of Coding Audits and Education at Xtend Healthcare, LLC since March 2021. Prior to this role, they worked as the Director of Coding at the same company from August 2018 to March 2021. Melissa also has experience as a Coding Compliance Specialist at Xtend Healthcare from March 2017 to August 2018.

Before joining Xtend Healthcare, Melissa worked as a Corporate Coder II at Community Health Systems from November 2016 to January 2017. Melissa also held positions as an Outpatient Coder at himagine solutions inc. from July 2016 to November 2016, and as a Remote Coding Review Consultant at Inovalon from February 2016 to July 2016.

Melissa's previous experience includes roles as a Remote Coding Specialist at LexiCode from April 2015 to November 2015, a Remote Coder and Professional Coding Consultant at Peak Health Solutions from January 2014 to March 2015, and a Quality Improvement Data Specialist and Revenue Cycle Account Representative at Mayo Clinic Health System from August 2010 to October 2012.

Earlier in their career, Melissa worked as a Patient Services Representative and System Service Coach/Mentor at Luther Hospital from June 2008 to September 2010, and as an Escalations Supervisor at GSI Commerce from October 2007 to January 2008.

Overall, Melissa Caswell has a diverse background in coding, compliance, auditing, and revenue cycle management in the healthcare industry.

Melissa Caswell, CDIP, CCS, CCS-P, CPC, is currently pursuing a degree in Health Information Management from the University of Wisconsin-Green Bay, a program that will be completed in 2023. Melissa previously studied Health Information Technology at DeVry University and also attended Chippewa Valley Technical College. Additionally, Melissa has a background in Human Resource Management from the University of Wisconsin-Stout.

In terms of certifications, Melissa obtained the Certified Documentation Improvement Practitioner (CDIP) and Certified Coding Specialist (CCS) certifications from AHIMA in 2021, along with the AHIMA-Approved ICD-10-CM/PCS Trainer certification in 2022. Melissa also holds the CCS-P certification from AHIMA since 2012 and the Certified Professional Coder (CPC) certification from AAPC, although the specific year of obtaining the CPC certification is not provided.