Fredrik Härdin has a wealth of experience in the customer service industry, starting as a Customer Service Representative and working their way up to Business Manager. Fredrik has a track record of meeting key performance indicators and has held various management roles throughout their career. Fredrik is currently the Business Manager at Xzakt Kundrelation AB and previously worked at Teleperformance Nordic and HC-gruppen in managerial positions. Fredrik also has a background in leadership, training, and supervision within customer service teams.
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