Mohammed Abdul Kareem

Mohammed Abdul Kareem is an experienced professional with a notable record in the management of customer service and project development, currently serving as Workshop Manager and Special Projects Manager at Zahid Tractor since July 2003. With a strong focus on achieving corporate objectives and customer satisfaction, Mohammed oversees a team of 184 technical and administrative staff, ensuring adherence to safety standards and KPI results. The role as Change Champion during the ERP implementation highlights expertise in change management, while prior positions such as Assistant Customer Service Manager and Customer Support Service Controller underscore a commitment to enhancing customer experience. Mohammed has also gained experience as a Business Development Executive and Trainer, and holds an MBA in International Business from Osmania University.