Jill Smith

Jill Smith has extensive experience in the quick-service restaurant industry, particularly with Zaxby's Franchising LLC, where a career spanning over 18 years includes various roles such as Senior Manager of Organizational Effectiveness and Franchise Training Solutions Manager. Key contributions involve implementing new products and initiatives, managing menu innovation, leading product and systems testing, and enhancing operational efficiencies. Prior to Zaxby's, Jill Smith served as a Restaurant Manager at McDonald's Corporation, overseeing daily operations to boost profitability and customer relations. Educational achievements include a Master's degree in Industrial and Organizational Psychology from Southern New Hampshire University and a Bachelor's degree in English from The University of Georgia.