RA

Rik Aindow

Duty Manager at Zen Internet

Rik Aindow has diverse work experience in the telecommunications industry. Rik currently works at Zen Internet, where they began as a Technical Support Consultant in June 2017. Rik then progressed to the role of Fault Manager in October 2020 and is now serving as the Duty Manager from July 2022.

Before joining Zen Internet, Rik worked at HGS - Hinduja Global Solutions as a Customer Retentions Advisor for three years, from July 2012 to August 2015.

Prior to that, they worked at TalkTalk as both a Customer Service Advisor and a Customer Retentions Advisor. Rik started their journey in September 2009 as a Customer Service Advisor and transitioned to the role of Customer Retentions Advisor in March 2010. Rik continued in this role until July 2012.

In summary, Rik Aindow has progressively developed their skills and knowledge in the telecommunications industry, with experiences ranging from technical support and fault management to customer service and retentions.

Rik Aindow obtained a BTEC National Diploma in Information Technology from Runshaw College, completing their studies between 2003 and 2005.

Links

Timeline

  • Duty Manager

    July, 2022 - present

  • Fault Manager

    October, 2020

  • Technical Support Consultant

    June, 2017