Andrei Balcanasu

Andrei Balcanasu is a Principal Software Engineer at Zendesk, with a tenure beginning in April 2014, where responsibilities have included roles such as Group Tech Lead for Foundation Edge and Staff Infrastructure Engineer. Prior experience includes a Software Engineer position at SumUp, focusing on Ruby and Erlang applications, security projects, and infrastructure management. Andrei has also contributed as a Software Engineer at TicketFriend and Web Reservations International, emphasizing cloud architecture, API development, and performance enhancements. Earlier roles include Computer Engineer at JFK and Web Developer at Realitatea-Catavencu. Andrei holds a Bachelor of Engineering in Telecommunications from the University POLITEHNICA of Bucharest, obtained in 2009.