Brian Green is an experienced principal premier support engineer at Zendesk since October 2013, overseeing client services for a portfolio generating over $10 million in annual recurring revenue. Responsibilities include designing customer support workflows, specializing in chatbot design, and providing post-sales technical architecture, mentorship, and training. Previous roles at Zendesk range from premier support engineer to technical support architect, with a strong focus on data analysis, dashboard creation, and developer support. Earlier experience includes working as a content specialist at Sosh and as a data engineer at Demandbase. Brian holds a B.A. in Political Science from the University of California, Berkeley.
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