Jeff Tsai

Jeff Tsai is a Senior Software Engineer at Zendesk since July 2021, bringing extensive experience from previous roles as a Senior Software Engineer at Ooma, Inc. and a Senior Full Stack Engineer at b8ta. Jeff co-founded Pokeshops, Inc. where responsibilities included software development from November 2015 to June 2018. Earlier experience includes a position as a Software Developer at Fortinet from February 2012 to August 2015. Jeff holds a Master’s degree in Computer Science and Information Engineering from Fu Jen Catholic University, completed in 2011.