Ketty Tirrito

Ketty Tirrito is a seasoned localization professional with extensive experience in managing team operations and strategies for multilingual projects. Currently serving as Manager of Localisation at Zendesk since December 2018, Ketty oversees vendor and linguistic asset management, as well as translation technology. Previously held roles include Senior Localization Quality Engineer at Zendesk, where responsibilities involved leading localization efforts across software applications and enhancing quality assurance practices. Prior experience includes Senior Localization Manager at Spark44, managing the localization of Jaguar Land Rover assets into over 17 languages, and leading translation quality assurance. Ketty’s career also includes project management at Comtec Translations and freelance translation and interpreting services. Ketty holds a Master of Arts in TESOL and Translation Studies from Aston University and a Bachelor of Arts in Translation, Interpreting, and Linguistic Mediation from Università degli Studi di Messina.