Kristie Sweeney

Senior Technical Writer at Zendesk

Kristie Sweeney is an accomplished Senior Technical Writer with extensive experience across various technology companies, including Zendesk, DocuSign, and SAP Fieldglass. At Zendesk, Kristie focuses on creating help center content related to authentication, security, and integrations, contributing to a platform that connects over 100,000 brands with millions of customers. Previous roles include Senior Technical Writer at DocuSign, where Kristie documented processes for the System of Agreement Platform, and Senior Content Strategist at SAP Fieldglass, responsible for a wide range of user assistance and documentation. Kristie's career also includes significant contributions at Aasonn, LexisNexis, and Mercury Technology. Kristie holds a Bachelor of Arts in English from Northern Illinois University.

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