Mazen Al Fawaz is an experienced enterprise territory manager, currently serving at Zendesk since January 2019, with a focus on the GCC and Levant regions, having held various roles including enterprise and commercial territory management. Prior to Zendesk, Mazen worked at BMC Software from October 2015 to January 2019, contributing as a senior customer development and success consultant in digital business automation and cognitive service management. Additional experience includes roles in sales enablement and customer development at BMC, as well as positions in communication and membership direction at JCI Dublin. Mazen's early career featured a solutions consultant role at LinkedIn and a teaching assistant position at University College Dublin. Mazen holds a Master of Science in Marketing from UCD Michael Smurfit Graduate Business School and a Bachelor of Business Administration in Human Resource Management from the Higher Institute of Business Administration.
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