Purnima Jandial

Purnima Jandial is an experienced executive specializing in operational excellence and global operations, currently serving as the Senior Vice President of Operational Excellence at Zendesk. Previous roles include Senior Vice President of Global Operations at Mimecast and multiple senior leadership positions at Genesys, where responsibilities encompassed business operations, procurement, and sales management. Purnima also held director-level and managerial roles in global sales operations at Alcatel-Lucent Enterprise. Purnima holds a Bachelor's degree in Computer Engineering from the Pune Institute of Computer Technology.