Rebecca Sullivan

Rebecca Sullivan is a seasoned program manager with extensive experience in enterprise solutions and customer engagement across various industries. Currently serving as a Principal Enterprise Program Manager at Zendesk since August 2021, Rebecca specializes in transformational consulting for complex enterprise customers, ensuring consistent and effective experiences throughout their Zendesk lifecycle. Previous roles include HR Technical Project Manager at Petco, Customer Experience Manager at Intuit, and Senior Engagement Manager at NICE Systems. Notable early career contributions were made as a Senior IT Program Manager at Tata Consultancy Services for Kaiser Permanente. Rebecca holds a Master's degree in Political Science from San Jose State University.