Tara Favazza is an experienced Engineering Manager currently leading the Zendesk core Support Ticketing team since January 2022, focusing on delivering high-quality software features and maintaining existing functionalities. Prior to this role, Tara served as an Engineering Team Lead at HubSpot, contributing to the Billing Platform team, and held various engineering positions at Wayfair, including Engineering Manager and Tech Lead for the Gift Cards and Rewards Dollars team. Tara's career began at Boston Children's Hospital as a Research Lab Technician II and included an early position as a Lab Assistant at Genzyme. Educational achievements include a Bachelor of Science in Behavioral Neuroscience from Northeastern University and a Certificate of Completion in Web Development from General Assembly.
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