Lauren Sheppard

Customer Service Representative at Zenni Optical

Lauren Sheppard is a customer service representative at Zenni Optical since July 2023, with extensive experience in the optical field. Previous roles include licensed optician at Mullica Hill Family Eyecare from March 2020 to June 2023, and various optician positions at companies such as EISJ, Warby Parker, and South Jersey Eye Associates. Lauren's expertise encompasses optical measurements, adjustments, troubleshooting prescriptions, sales, insurance processing, and managerial duties. Educational achievements include a Bachelor’s Degree in Criminal Justice/Law Enforcement Administration and a Bachelor’s Degree in Law and Justice Studies from Rowan University, along with an Associate's Degree in Ophthalmic Science from Camden County College.

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