Aileen Cordero Takeshita is a seasoned professional in customer success and operations within the beauty and wellness industry. Currently serving as a Senior Customer Success Manager and Senior Product Specialist at Zenoti since August 2020, Aileen focuses on customer onboarding, software adoption, and ensuring satisfaction through effective problem resolution. Prior experience includes a role as Director of IS Support & Special Projects at The Red Door by Elizabeth Arden, where responsibilities encompassed workforce management and project oversight, as well as serving as National Director of Guest Experience. Aileen's earlier career included positions at Mario Tricoci Hair Salons & Day Spas with a focus on training and guest services, along with marketing coordination at H&S Media/ADS Publishing. Aileen holds licenses in cosmetology and has pursued various educational opportunities at institutions such as the University of Illinois Chicago, Loyola University Chicago, and Mt. San Antonio College.
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