Adriana Vieira

Head De Professional Services at Zenvia

Adriana Vieira has extensive work experience in various roles. Adriana started their career as a Programadora at São Paulo Seguros in 2000-2001. Later, they worked as an Analista de Sistemas at Beltsys Plus Consultoria from 2006 to 2007, where they participated in project planning and implementation in the banking sector. Following this, they worked at Petrobras (contratada da empresa Spassu) from 2007 to 2011, holding roles such as Líder de Projeto and Analista de Projetos. During this time, they were responsible for maintaining data models, avoiding redundancy, and ensuring data consistency. From 2011 to 2014, Adriana worked as a Gerente de Projetos Pleno at Petrobras (contratada da empresa Sonda IT), where they were responsible for managing the IT project portfolio and providing updates to senior management. In 2014, they joined Plano Consultoria Empresarial as a Consultora de Projetos, where they implemented Project Management Offices (PMOs) for Eletrobras in Roraima and Amazonas. Adriana developed methodologies and prepared teams for PMO activities and ensured alignment with strategic goals. Adriana then held roles such as Gerente de Projetos at Oakmont Group and Professional Services Leader at D1 in 2018. Currently, they work at ZENVIA as an Operations Manager - Portfolio since 2018. In 2017, they also worked as a Professora at Impacta Tecnologia.

Adriana Vieira's education history includes a Master of Business Administration (MBA) degree in Strategic Management from USP - Universidade de São Paulo, which they obtained from 2013 to 2015. Adriana also holds an Especialista degree in Corporate Systems Development from Faculdade de Administração e Informática - FAI, earned from 2005 to 2007. Additionally, they have a Bachelor's degree in Computer Science from Universidade Santa Cecília, completed from 1996 to 1999.

Adriana Vieira has also acquired several certifications throughout their career. These include Flaps Model Think - FLAPS TEAM EVOLUTION - FTE from Flaps Model in April 2022, OKR Certified Professional from CertiProf in March 2021, Professional Agile Leader Certified and Professional Team Facilitator from Agile Institute Brazil in December 2019. Adriana has also obtained the International Scrum Master Foundation certification from www.scrum.as in September 2019 and the Project Management Professional (PMP)® certification from the Project Management Institute in August 2011. Adriana also possesses certifications such as International Kanban Master Foundation, International Product Owner Foundation, Lean Seis Sigma White Belt, and Product Backlog Building Practitioner, but the specific dates and institutions are unknown.

Links

Timeline

  • Head De Professional Services

    August 1, 2023 - present

  • Operations Manager Portfolio

    April, 2018

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