Russ Drury has extensive work experience in customer success and strategic roles. Russ currently serves as the Senior Director of Customer Success at Zeplin, leading a global team responsible for engaging and servicing customers in the design tool space. Prior to this, they were the Head of Strategic Customer Success for EMEA & APAC at InVision, where they led a team responsible for subscription renewals and customer success. Russ also held leadership positions at Workfront, including Director of Customer Success for EMEA and Professional Services Practice Manager, where they guided customers in their journey towards success. Earlier in their career, they worked at The Church of Jesus Christ of Latter-day Saints, Siemens IT Solutions and Services, and Hewlett-Packard, gaining experience in mission leadership, project management, and technical support.
Russ Drury attended the University of Brighton, where they pursued a Bachelor of Arts (Hons) degree in Business Studies. No specific start or end year is provided for this educational experience.
June, 2021 - present
August, 2020
Senior Director, Customer Success at PeraHealth
Senior Director, Customer Success at Aureus Tech Systems
Senior Director, Customer Success at CloudCheckr
Senior Director, Customer Success at Yello
Senior Director, Customer Success at Venuetize