Matt Cokely

Matt Cokely is a seasoned professional in client services and customer support management, currently serving as Senior Manager - Client Services at both ZeroFox and IDX since April 2021. Cokely has entrepreneurial experience as a former Business Owner at Sinister Swine Northwest BBQ and has a background in real estate as a Real Estate Agent with Keller Williams Realty, Inc. from June 2017 to December 2019. Prior to these roles, Cokely spent over a decade at Yahoo!, where positions included Head of Customer Support for Yahoo Small Business, Director of Product Support Management, and Senior Operations Manager. Notable achievements at Yahoo! include significant improvements in customer support metrics and the implementation of successful customer satisfaction programs.