Jacob Pyndt

VP Of CX Development & Implementation at ZeroNorth

Jacob Pyndt has a diverse work experience spanning various leadership roles and industries. Jacob most recently served as the VP of CX Development & Implementation at ZeroNorth, where they played a crucial role in customer experience development. Prior to that, they held the position of VP of Customer Success at ZeroNorth.

Before joining ZeroNorth, Jacob worked as the VP of Customer Success at Planday, a workforce collaboration platform. Jacob was responsible for improving the lives of shift workers and their employers by providing an easy-to-use platform for shift worker management. Additionally, they served as the Director of Operations at Planday.

Prior to Planday, Jacob had a long tenure at Nordea, starting as a Senior Sourcing Manager and later taking on various roles such as Head of Sourcing Development & Projects, Head of Sourcing Category Management, Executive Advisor in Group Procurement, and ultimately becoming the Head of Wealth Management COO / Operations office.

In the early stages of their career, Jacob worked as a Management Consultant at Copenhagen Consulting Company, which later became Qvartz. Jacob also served as a Research Assistant at Copenhagen Business School, where they focused on management challenges related to offshoring and international outsourcing processes.

Jacob also gained experience as a Nordic Sales & Data Analyst at IBM, where they were part of the Nordic Data & Information Management team. Jacob started their professional journey as a Student Assistant at Aston Promentor.

Jacob Pyndt's education history includes the following:

- In 2017, they attended the London Business School for a degree in "Strategy Execution for Results".

- From 2002 to 2004, they pursued a Master of Science (M.Sc.) in International Business at the Copenhagen Business School.

- In 2003, they also completed an MBA and diploma courses in International Business at FGV - Fundação Getulio Vargas.

- In 2002, they received a Certificado Superior Español de los Negocios from the Instituto de Formación Empresarial de la Cámara de Comercio e Industria de Madrid, focusing on Spanish business knowledge and negotiation technique.

- From 1999 to 2002, they studied International Business Administration and Modern Languages (English & Spanish), earning a Bachelor of Science (B.Sc. (Econ)) from the Copenhagen Business School.

- During the academic year 2000-2001, they spent a semester on exchange at the Universidad de Sevilla, focusing on Business Administration.

- In 1997 and 1999, they attended Københavns Universitet - University of Copenhagen, although the details of their degree and field of study are unspecified.

- From 1992 to 1995, they completed their Baccalaureate at Roskilde Amtsgymnasium, where they took A-level courses in math, music, and Spanish.

Links

Previous companies

Copenhagen Business School logo
Deloitte logo
IBM logo
Nordea logo

Timeline

  • VP Of CX Development & Implementation

    October, 2022 - present

  • VP Of Customer Success

    January, 2022

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