Siqi Wang

Siqi Wang has a diverse work experience with various companies.

From 2020 to the present, Siqi worked at Zipline as the Global Customer Experience Lead. In this role, they were responsible for customer care operations, training, and daily operation excellence of the customer care team. They also supported new use case and market launches and generated demand.

Prior to that, from 2016 to 2019, Siqi worked at IDEO as a Design Researcher. They led qualitative and design-focused research in industries such as beauty products, renewable energy, apparel, food, and electronics. Siqi also conducted research in different markets, both overseas and local, to inform business strategies and bring human needs into the design process. Additionally, they designed and facilitated Design Thinking workshops for high-level executives.

From 2015 to 2016, Siqi worked as a Research Analyst at IDEO, conducting research to inform business strategies and develop new product archetypes.

Before joining IDEO, Siqi worked at d.light from 2019 to 2020 as a Product Insights Specialist.

Overall, Siqi Wang has a strong background in customer experience, design research, and product insights.

Siqi Wang began their education at Fudan University in 2009, where they pursued a Bachelor of Arts degree in International Relations and Affairs. Siqi successfully completed their undergraduate studies in 2013. Following this, Siqi Wang continued their education at Fudan University and obtained a Master of Arts degree in International Relations and Affairs from 2013 to 2016.