CM

Charlyne Malich

Regional Operations Manager at zolar

Charlyne Malich has a diverse work experience history. Charlyne'smost recent position is with Zolar, where they currently serve as the Regional Operations Manager since May 2022. Prior to that, they worked at Zolar as the Senior Customer Service Manager from June 2021 to April 2022. Before joining Zolar, Charlyne gained valuable experience at Coup Mobility, starting as a Customer Service Agent in March 2017 and later progressing to roles such as CS Team Lead Berlin and CS Operation Lead for Berlin, Paris, and Madrid. During their tenure at Coup Mobility, their responsibilities included team leadership, shift planning, performance analysis, invoice clarification, and refund processing. Charlyne also worked as a Freelance Graphic Designer at Pixelpitch Medien- & Künstleragentur from April 2014 to April 2017. Charlyne then joined Talixo as a Graphic & Customer Care/Operations Agent from December 2014 to November 2016. Additionally, they gained experience in graphic and event-related roles through their internships at BTA Video Marketing GmbH from April 2014 to November 2014 and Radio Transmission Music from April 2010 to September 2011.

Charlyne Malich completed their Bachelor of Engineering (B.Eng.) degree in Druck- und Medientechnik from Berlin University of Applied Sciences Berlin (BHT) from 2012 to 2015. Prior to that, they attended Aucoteam Berufsfachschule from 2007 to 2010, where they obtained a degree as Assistentin für Medientechnik. Additionally, they have obtained a certification for AEVO - Ausbildereignungsprüfung from IHK Berlin, although the month and year of obtaining this certification are not provided.

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Previous companies

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Timeline

  • Regional Operations Manager

    May, 2022 - present

  • Senior Customer Service Manager

    June, 2021