Zoom Phone Specialist - SMB Acq

Work Styles at Zoom

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join Zoom: in-person, hybrid or remote. Visit this page for more information about Zoom's Workstyles.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best video product for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinar.

We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Zoom is an award-winning workplace. We have been recognized by Comparably as #1 CEO, Company Happiness, Benefits, Compensation, Diversity, and more! Not to mention we’ve been awarded by Glassdoor as the 2nd Best US workplace & Best Large Company US CEO in 2018, Wealthfront, and Business Insider. Our culture focuses on delivering happiness, our commitment to transparency, and the tangible benefits we provide our employees and our customers.

We are looking for a Zoom Phone Specialist for the SMB segments with the right energy, competitive spirit, personal drive and track record of success in Sales. This position involves working with existing and new customers to provide them Cloud PBX services that meet their telephony and video needs.

Responsibilities:

• Meet or exceed sales and product objectives
• Develop a strong understanding of key product differentiators, sales methodologies and processes
• Be an innovator that will help our global company discover new ways to sell our service and drive new business initiatives
• Partner with Account Executives to upsell current customers and assist in closing potential customers
• Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
• Work closely with internal teams to drive customer feedback and improve product
• Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
• Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions

Requirements:

• 3+ years of Account Executive experience at a technology company
• Direct Cloud PBX Product selling experience, required
• Direct CUCM, UCaaS, and SaaS selling experience, strongly preferred
• Experience selling in the SMB segments
• A proven track record of closed sales, client satisfaction, & team work
• Skilled in conducting presentations, online web demos, adhering and adopting a measured sales process
• Demonstrated ability to accurately manage a multi-channel pipeline and forecast in Salesforce.com
• Must have strong verbal skills with consultative professional business acumen
• Must be detail oriented, organized, ethical, responsible, & self-motivated
• Salesforce CRM experience preferred
• BA/ BS or equivalent experience

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law. If you need any assistance or accommodations due to a medical condition, or if you need assistance accessing our website or completing the application process, please let us know by emailing us at careers@zoom.us.

Colorado Salary Range or On Target Earnings:

Minimum:

$111,240.00 USD Maximum :

$194,670.00 USD

In addition to the base salary and/or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration base salary, bonus and equity value. Information about Zoom’s benefits is here. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in other locations.

Zoom requires all U.S. employees who will work in person at a Zoom office, attend in-person Zoom meetings or have in-person customer meetings to be fully vaccinated. Zoom will consider requests for reasonable accommodations for religious or medical reasons as required under applicable law.