Daniel Massey

Head Of Customer Success EMEA at Zuora

Daniel Massey has a diverse work experience spanning different companies and roles. Daniel is currently employed as the Head of Customer Success, Subscription Experience at Zuora since June 2023. Prior to that, they worked at Zephr as the Head of Customer Success from December 2021 to June 2023. Before joining Zephr, Daniel was the Head of Customer Success at Web Insights from January 2021 to November 2021.

Daniel has also worked at Lead Forensics, where they held multiple roles including Head of Enterprise Customer Success from January 2019 to January 2021, UK Retention Operations Manager from January 2019 to December 2019, Team Leader from January 2016 to December 2018, and Client Success Manager from March 2014 to January 2016.

In addition, Daniel's work experience includes being the Head of Customer Success at Webeo from January 2019 to June 2020. Daniel started their career at Capita as a Team Manager from August 2006 to December 2013.

Throughout their career, Daniel has demonstrated strong leadership and customer management skills, with a focus on optimizing customer success and achieving operational targets. Daniel has experience in various industries, including subscription management and business lead generation.

Daniel Massey attended Cowplain Secondary School from 1993 to 1998. It is unknown if they obtained any degree or pursued any specific field of study during their time there. Daniel also attended Havant College, however, no information regarding the start and end years, degree, or field of study is provided.

Links

Timeline

  • Head Of Customer Success EMEA

    February 1, 2024 - present

  • Head Of Customer Success, Subscription Experience

    June, 2023

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