Luis Esteban Abarca Barrantes

Managed Services Engineer at Zuora

Luis Esteban Abarca Barrantes has a solid work history with experience in various roles. Their most recent position was as a Managed Services Engineer at Zuora, where they were responsible for planning, operating, and monitoring workflows and operational activities of a global team. Luis Esteban also assisted with testing and implementation of new services, monitored and managed Zuora workflows, and provided troubleshooting and resolution for any service disruptions. Prior to that, they worked as a BI BA Analyst at Cornerstone Building Brands, where they gathered project requirements and prepared documentation for delivery. Luis Esteban also conducted gap analysis for enhancement projects and prioritized pending projects. Before that, Luis worked as a Commercial Operations Analyst at Baxter International Inc., where they reviewed and analyzed discrepancy reports and managed distributor accounts. Luis Esteban also worked at Getinge as a Sales & Service Support Analyst and later as a Procure to Pay Analyst, where they audited expenses and managed client accounts. Overall, Luis has demonstrated their ability to effectively manage workflows, analyze data, and provide support in various operational and analytical roles.

Luis Esteban Abarca Barrantes has a diverse education history with a focus on software engineering and business administration. Luis Esteban began their studies at ULACIT in 2014 and completed a Bachelor of Business Administration (BBA) degree in 2017. In 2021, they returned to ULACIT to pursue a Bachelor of Engineering (BE) degree with a specialization in software engineering, which they are expected to complete in 2023.

In addition to their formal education, Luis Esteban Abarca Barrantes has obtained several certifications to enhance their skills and knowledge. These include certifications such as Zuora Billing Administrator from Zuora University, obtained in February 2023, and Conviértete en especialista en administración de redes from LinkedIn, obtained in August 2022. Luis Esteban also obtained certifications in courses such as Aprende SCRUM, Fundamentos de la gestión del tiempo, Servidor Linux: Instalación y administración, and Windows Server 2012 R2: Instalación básica y configuración from LinkedIn, all obtained in 2022. Additionally, they completed the Programming Foundations: Discrete Mathematics course and obtained the Python esencial certification in 2021, both from LinkedIn.

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Timeline

  • Managed Services Engineer

    December, 2022 - present