Marzia Meneguzzi

Marzia Meneguzzi has a strong background in customer success management and project management. Marzia has worked at Zuora since 2020, initially as a Customer Success Manager and currently as a Senior Customer Success Manager. In these roles, they have been responsible for retaining and growing revenue for existing customers, cultivating relationships with key stakeholders, and achieving operational excellence. Marzia also works closely with customers to develop success plans and anticipate their future needs.

Prior to joining Zuora, Marzia worked at PayPal from 2007 to 2020. During their time there, they held various positions, including Customer Success Manager, SMB Post-Sales Support Lead, and Global Online Help Analyst. In these roles, they managed customer portfolios, developed success plans, and collaborated with internal teams to resolve issues. Marzia also served as a strategic advocate for large and strategic enterprise customers and led project delivery for customer implementations.

Before their time at PayPal, Marzia worked at Alea Pro as an e-commerce Project Manager, where they organized events and oversaw website and app projects. Marzia also worked at KBC Bank & Verzekering as a Content and Web Site Project Manager, coordinating online projects and managing relationships between different teams and providers.

Overall, Marzia Meneguzzi has extensive experience in customer success management, project management, and advocacy for large enterprise customers.

Marzia Meneguzzi has a diverse educational background spanning several years. In 2018 to 2019, they attended the Institute of Project Management, where they obtained a Strategic Project & Program Management Diploma, specializing in Project Management. In 2009 to 2010, they pursued a Master of Science Degree in Electronic Commerce - Business Stream at Dublin City University. Prior to that, from 2000 to 2005, Marzia completed their Bachelor Degree in Foreign Languages and Literature at Università degli Studi di Trieste. Marzia'seducation history also includes a High School Classical Diploma from Don Bosco Institute, acquired from 1995 to 1999, emphasizing Classical Studies. Additionally, Marzia obtained a PRINCE2 Foundation Certificate from APMG International in 2017. Marzia further enhanced their skills with a PRINCE2 Agile certification from AXELOS Global Best Practice in May 2017.