Sally Blake Fcii

Sally Blake FCII currently serves as the UK Diversity and Inclusion Manager at Zurich Insurance Company Ltd, where responsibilities include leading diversity initiatives and engaging with both internal experts and external organizations to drive strategic change in diversity, equity, inclusion, and belonging (DEIB). With a solid background in customer performance, claims automation, and business analysis, Sally has held various roles within Zurich, contributing significantly to enhancing customer experience and operational efficiency. Prior experience spans roles in claims advisory, customer service, and team leadership across multiple sectors, complemented by academic qualifications including an MBA from Cass Business School and degrees in forensic archaeological science and archaeology.