Gemma Davidson

Gemma Davidson is an experienced customer service and community management professional currently serving as a Customer Service Manager and Community Manager at ZURU Edge since August 2020. Prior to this role, Gemma held various positions at Qantas from April 2016 to August 2020, including Social Media Consultant, Acting Team Coach, and Contact Center Consultant, focusing on customer engagement and support. Gemma began a career in customer service at Shanton, where roles included Manager and Retail Assistant. Additionally, Gemma holds a Bachelor's degree in English and New Media from Auckland University of Technology, completed between 2013 and 2015.