Abdelrahman Bendary

Abdelrahman Bendary has a diverse work experience spanning various industries. In 2017, they worked as a Sales Supervisor at Forever Living Products Middle East until 2019. Afterwards, they joined Tazkarti as a Ticket Sales Representative for a short period from May 2019 to July 2019. Following this, they worked as a Property Consultant at Beit Network from July 2019 to September 2019. In 2020, they joined BIGO Technology - بيجو تكنولوجي as a Content Security Specialist until August 2021. In 2022, they worked as a Customer Support Specialist at Rehlat from January 2022 to April 2022. Currently, they are employed as a Customer Experience Specialist at 3Commas.io since June 2022.

Abdelrahman Bendary attended Helwan University Cairo from 2018 to 2022, where they studied Business Information Systems and earned a Bachelor of Commerce and Business Administration (BCom) degree. In addition to their formal education, they have obtained several certifications from online platforms such as LinkedIn and Coursera. These certifications include Lean Six Sigma Foundations, Creating Positive Conversations with Challenging Customers, Creating a Positive Customer Experience, Customer Experience (CX) Strategy: How to Design an Organizational Approach, Customer Experience Leadership, Customer Experience: Creating Customer Personas, Customer Experience: Journey Mapping, Customer Service Foundations (2020), Customer Service Leadership, Customer Service: Handling Abusive Customers, Customer Service: Managing Customer Expectations, De-Escalating Conversations for Customer Service, Improving Your Thinking, Managing a Customer Service Team, Quality Management Foundations, The 10 Pillars of Customer Experience, Brand Management: Aligning Business, Brand and Behaviour (from Coursera), Initiating and Planning Projects (from Coursera), Cameras, Exposure, and Photography (from Coursera), and Firm Level Economics: Consumer and Producer Behavior (from Coursera).