Ignacio Brito

Customer Experience Supervisor at 3Commas

Ignacio Brito has a work history that includes customer service roles in the cryptocurrency and pharmaceutical industries. Ignacio started their career as a Customer Service Representative at Verifarma in May 2018, where they provided customer support in the pharmaceutical industry and had experience with MySQL databases. Ignacio then progressed to become a Customer Service Team Manager in August 2020, overseeing day-to-day operations and implementing effective procedures and standards. In 2021, Ignacio joined 3Commas.io as a Customer Support Representative, where they provided customer support for automatic trading and gained experience in cryptocurrency trading. Ignacio was later promoted to Customer Experience Supervisor, responsible for strategizing and monitoring customer service operations, managing metrics and KPIs, developing teams, and monitoring system performance.

Ignacio Brito's education history includes the following:

In 2018, Ignacio attended ORT Colleges where they pursued a degree in Software Development. Ignacio completed this program in 2020.

From 2019 to 2021, Ignacio studied at EducacionIT, focusing on Software Development and MySQL Management. Ignacio successfully completed the program.

In 2021, Ignacio enrolled in the Leadership Master program at Centro de e-Learning UTN FRBA. The duration of this program is not specified, but it can be assumed that they completed it within the same year.

Overall, Ignacio Brito's educational background includes a degree in Software Development from ORT Colleges, a certification in Software Development and MySQL Management from EducacionIT, and a Master's program in Leadership from Centro de e-Learning UTN FRBA.

Links


Org chart