Gino Matela

Gino Matela is an experienced professional in Information Technology and customer support, currently serving as a Resource Manager at Kavaliro since May 2018, specializing in IT solutions and project delivery. Previous roles include Technical Support Officer at ACES Call Center Jobs Inc. and Customer Care Specialist at LBCX, where Gino developed skills in applicant sourcing, database management, and customer service. Gino also has extensive leadership experience as a Customer Care Team Leader at Alta Resources Philippines, managing a team of 50 representatives, overseeing hiring, training, and performance reviews. Gino holds a Bachelor of Arts in Film and Audio Visual Communications from the University of the Philippines.