Clara Marques

Clara Marques has a diverse work experience spanning various industries and roles. Their most recent position is as a Customer Success Manager Jr at Abler, where they support HR professionals and companies in optimizing their potential through innovative HR tech solutions. Clara collaborates closely with HR teams to understand their unique challenges and goals.

Prior to that, Clara worked at Sled, first as a Customer Success Intern and then as a Customer Success Manager Jr. In these roles, they gained experience in customer support and management, further developing their skills in assisting clients and ensuring their success.

Before joining Sled, Clara was a Business Owner at Sastre Brechó & Ateliê, where they created and grew an online vintage store called Acervo Sastre. During this time, they honed their skills in graphic design, digital marketing, social media marketing, e-commerce management, and WordPress website development.

Additionally, Clara has held positions as a Videomaker at Grupo Verzani & Sandrini, Technical Support at Concentrix, Training Multiplier at CSU CardSystem, and Suporte de Atendimento ao Cliente (Customer Support) at Comgás. These roles have provided their with a well-rounded background in video production, technical support, and customer service.

In summary, Clara Marques is a dedicated and results-driven professional with experience in customer success, business management, digital marketing, and technical support. Clara is passionate about HR technology and strives to provide exceptional support and guidance to empower HR professionals and companies.

Clara Marques began their education in 2020 at the Centro Universitário Senac, where they pursued a degree in Design de Moda. Clara attended the institution for one year and obtained a certification in Produção de Moda. In 2019, they transferred to the Universidade São Judas Tadeu to pursue a Bachelor's degree in Design, which they completed in 2020.

After completing their Bachelor's degree, Clara Marques enrolled at UNOPAR - Universidade Norte do Paraná in 2021, where they are currently pursuing a Curso Superior de Tecnologia (CST) in Marketing. In addition to their formal education, Clara Marques has obtained several certifications in various fields. These certifications include Communication and Public Speaking from Escola Conquer, Introduction to OKRs from Qulture.Rocks Brasil, Creating Chatbots with the BLiP platform from Take Blip, Customer Success Essential from CS Academy, and The Creative Process in Five Steps from LinkedIn.

Clara has also acquired certifications in Introdução ao Customer Success and RD Station from RD University, Social Media Certified from HubSpot Academy, Inbound Marketing, Copywriting, Marketing de Conteúdo, and Produtor de Conteúdo Web from Rock Content. The most recent certification they obtained was in May 2023 for Communication and Public Speaking from Escola Conquer.