Johana Coneo

Customer Success Manager at Accelerator App

Johana Coneo has held a variety of roles in the past five years. In 2019, they were a Customer Success Manager at Accelerator App, where they managed the sales cycle from qualification to closing and renewal. Johana also acted as a strategic liaison between Accelerator App and Incubators/Accelerators/Innovation Centers, offering high-value customer experience through consistent support. In 2018, they were a Server Host at Mondrian Doha, providing excellent and VIP customer service, processing payments, and managing bookings. From 2015 to 2014, they held three roles at Caracas Country Club: Executive Assistant to the General Management, Events and Communications Coordinator, and Events and Communications Assistant. During this time, they managed the Events and Communications department, organized and attended meetings, planned and organized the logistics of events, and provided information to members. In 2014, they were a Logistics Analyst Events and Banquets at Caracas Catering, where they planned and organized events, executed exit orders for kitchen and warehouse, and hired waiters, ice services, transportation, and bartenders. Johana also completed an internship at Caracas Catering.

Johana Coneo completed a Certificate in Digital Marketing and Social Media from Instituto Universitario de Mercadotecnia ISUM in 2016. Johana also holds a Bachelor Degree in Hospitality Management from Simón Bolívar University, which they obtained in 2015. Her field of study for both qualifications was Marketing and Hospitality Management, respectively.

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Timeline

  • Customer Success Manager

    December, 2019 - present