Carley Cusack

Carley Cusack is an experienced customer experience professional currently serving as a CX Operations Specialist at Active Brands AS since April 2021. In this role, Carley supports the sales team by ensuring a seamless customer journey and managing the order entry process, while maintaining accurate data across multiple platforms. Prior to this position, Carley worked as a CX Specialist at MASA Seed Foundation, focusing on food sovereignty through regenerative farming practices, and as a Customer Experience Representative at Fenix Outdoor, where promotion led to oversight of wholesale orders. Earlier experience includes a customer service role at REI. Carley holds a Bachelor of Music in Music Therapy/Psychology from Berklee College of Music and attended Denver School of The Arts.