Andini Fitriani Dewi has two years of work experience. In 2020, they worked as an Engineering Support at Advotics - Supply Chain SaaS, where they were responsible for technical problem diagnosis and analysis issues driven by customer support, monitoring daily issues and giving solutions to clients, reviewing and working on client's requests, solving customer tickets/requests within SLAs timeframes and in accordance with the support process, working closely with product team to handle a bug issue release, writing reports regarding product problems, and working on daily issues or requests regarding to several company products like Workforce Management System (SFA), Distribution Management System (DMS), Trade Claim Management (TCM), Warehouse Management System (WMS) etc. In 2019, they worked as an Accounting System Developer at PT. Bank Syariah Mandiri, where they were responsible for building local web-based applications for correspondence and meeting invitations between groups and group members using the Codeigniter PHP Framework, building complex query for stored procedure, and building queries to provide data for accounting purposes using Microsoft SQL Server.
Andini Fitriani Dewi completed their Bachelor's degree in Computer Science from BINUS University in 2020. Andini had previously attended SMA Negeri 2 Kuningan from 2013 to 2016. Additionally, they have obtained certifications from DataCamp and DQLab, including Introduction to Tableau in 2022, Data Exploration in Data Science using R in 2020, Python Fundamental for Data Science in 2020, R Fundamental for Data Science in 2020, and Statistics using R for Data Science in 2020.
December, 2020 - present
Engineering Support Manager at Shred-Tech
Engineering Support Manager at Hydroid
Senior Manager Of Technical Customer Operations (tech Support, Implementation, Engineering Support) at RevolutionParts, Inc.
Vice President Engineering Support at MerQube
Director, Engineering & Support at The Weather Channel
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