Kendall E. W.

Kendall E. W. has a strong background in contact center operations and management. They have held various leadership positions throughout their career, consistently demonstrating their ability to drive operational excellence and deliver exceptional service to clients. Kendall has experience in building and leading teams, implementing new strategies and technologies, and improving overall performance. They have worked in a diverse range of industries, including law firms, insurance, healthcare, education, and telecommunications. Kendall's accomplishments include successfully starting up new contact centers, streamlining processes, improving customer experiences, and achieving significant growth for the organizations they have worked with. They are also an experienced educator, having served as an adjunct faculty member for several universities. Overall, Kendall brings a wealth of knowledge and expertise in contact center operations and has a proven track record of success in various leadership roles.

Kendall E. W. has a diverse educational background spanning various institutions and fields. They began their education at Oliver High School, where they obtained a diploma with a focus on business. Following high school, Kendall pursued a Bachelor of Arts degree in Organizational Behavior at National Louis University from 1990 to 1993. Moving forward, they continued their studies at the University of Phoenix and earned a Master of Arts degree in Organizational Management/Development between 1998 and 2001. Seeking further specialization, Kendall attended Cornell University for one year, from 2006 to 2007, and obtained a certificate in Executive Leadership. Lastly, they pursued a Doctor of Philosophy (PhD) in Industrial/Organizational Psychology at Northcentral University from 2011 to 2017.