Senior Manager, IT

Engineering · Austin, United States

Job description

Hi, We’re AffiniPay! 

AffiniPay is a leading fintech company, based out of Austin, Texas. As the market leader in professional services payments and practice management software, AffiniPay’s tech products serve legal, accounting, architectural, engineering and construction firms. AffiniPay has been recognized as one of Inc. 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! 

AffiniPay’s Sr. Manager, IT will be a highly skilled and experienced people leader to lead and manage our IT department. The ideal candidate will use their experience and education to ensure consistent and high-quality IT services to all employees, finding and adopting new technologies. This role requires strategic thinking, excellent communication skills, and the ability to drive technology initiatives that align with our business objectives and stakeholders.

What You'll Do:

  • Lead and manage the IT department, including people, processes, and technology.
  • Develop and implement IT strategies and initiatives to support business goals.
  • Oversee the design, implementation, and maintenance of IT systems and infrastructure.
  • Collaborate with our Information Security team to ensure the security and integrity of IT systems and data.
  • Manage IT spend, resources, and vendor relationships.
  • Collaborate with other departments to identify and address technology needs and opportunities.
  • Stay current with emerging technologies and industry trends to ensure the company remains at the forefront of technological advancements.
  • Mentor and develop IT staff, fostering a culture of continuous learning and improvement.
  • Manage IT projects and procurement from conception to completion, ensuring timely delivery and within budget.
  • Partner with our people team to continue to provide Best In Class employee onboarding and offboarding
  • Be a point of escalation for technical teams
  • Conduct annual performance reviews and guide direct reports in setting goals
  • Other Duties as assigned Requirements Undergraduate degree in a technical field
  • Daily in-office presence in our Austin, TX office

About You:

  • Minimum of 3+ years of IT Management experience
  • Proficient with Windows and MacOS administration
  • Knowledge of wired and wireless networking, configuration, and administration
  • Willingness to work flexible / odd hours at times, based on business needs
  • Independent ability to research technical problems and devise innovative solutions

Our Story

Founded in 2005, AffiniPay’s mission is to build technology products that helps professionals focus on the work they love. As the leader in the professional payments industry, AffiniPay’s products serve legal, accounting, architectural, engineering and construction firms. Our portfolio of software solutions include MyCase (Legal Practice Management Software), CASEpeer (Practice Management for Personal Injury Firms), Docketwise (Immigration & Case Management Software), Soluno (Legal Accounting), and Woodpecker (Legal Document Automation). Our portfolio of payment solutions include LawPay (Legal), AffiniPay for Associations (Associations), CPACharge (Accounting Professionals), and ClientPay (Architect, Engineer, and Construction). AffiniPay’s products serve over one hundred thousand users, and we are noted as one of the fastest growing tech companies in Austin, Texas. We are constantly looking for talent to join our team to continue playing a key part in unlocking our potential. 

Diversity, Equity & Inclusion at AffiniPay

At AffiniPay, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. 

Benefits that Benefit You! 

As a people first culture, we believe it is important that our teammates are happy, healthy, and productive.  In order to best support that, AffiniPay provides award-winning benefits that can make a difference in your life - right now and for the future.

  • All employees receive fully covered medical, dental and vision coverage - Choose from our 2 available health plans based on what fits you and/or your family!
  • Have some fur babies? - We offer them insurance too!
  • RELAX and enjoy your time away with our flexible paid time off policy! 
  • We will help you plan for your future - 401K, or RRSP if in Canada, with a company match
  • Competitive compensation packages that include mid-year and end-of-year bonuses and equity options for all full-time employees
  • Health Wellness Program that includes nutrition consultations, mental health apps, and access to discounted memberships
  • Have plans to grow your family? - Parental resources, including 16 weeks of paid time off for primary caregivers
  • Professional development opportunities including mentorships, leadership programs and our AffiniPayU courses
  • We believe it is important to give back with our Matching Gift Program and organized activities focused on donations, volunteerism and supporting the local communities throughout the country
  • D&I initiatives provide educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff
  • An incredible, in-office experience at our headquarters in Austin and San Diego including free lunch delivery, a fully stocked kitchen, and some “sweet” surprises for those afternoon pick-me-ups

Security Advisory

Our hiring teams at AffiniPay are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the AffiniPay domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call, Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.