Ma. Katrina V. Tengco is an experienced operations manager with a strong background in the financial services sector, currently managing operations at American Financial Network, Inc. since July 2019, overseeing 180 to 190 full-time equivalents and driving performance improvements in loan processing. Additionally, Ma. Katrina holds a concurrent position at EMAPTA, focusing on pipeline management and communication between stakeholders. Previous roles include senior loan processing and team leadership positions at various financial organizations, along with foundational experience in customer service and quality analysis. Ma. Katrina earned a Bachelor of Business Administration in Banking and Financial Support Services from Santa Isabel College.
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